Upselling (sometimes 'up-selling') is a sales technique whereby a seller induces the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale. Upselling usually involves marketing more profitable services or products but can also be simply exposing the customer to other options that were perhaps not considered previously. Upselling implies selling something that is more profitable or otherwise preferable for the seller instead of, or in addition to,[1] the original sale. A different technique is cross-selling in which a seller tries to sell something else.
bag
sales_public
created
Sat, 05 Nov 2011 20:29:41 GMT
creator
dirkjan
modified
Sat, 05 Nov 2011 20:29:41 GMT
modifier
dirkjan
tags
Term
creator
dirkjan