In [[How you make the sale]] Open questions are defined as the "essay" questions of life, they require a paragraph answer. They often begin with words or phrases like: * "Tell me about?" * "Explain?" * "What happened when?" * "Why?" * "How?" * "How do you feel about?" Open questions are useful because: * They open up a topic. * They get lots of information * They provide a more conversational interaction than a series of closed questions A disadvantage is that they take a lot of time.