Learning objective
*How technological evolution in your (inferior?) product can lead to market dominance

Session preparation
Read the [[Skype case|/static/files/MBI/Module%205/Skype_case.pdf]]

Questions to consider:
* What is the customer experience of Skype?
* Do you think Skype is a threat to land-line (fixed-line) telephone companies?

[[M5-S8 - Case - Disruptive technology - Skype]]
[[M5-Strategy-S8 - Disruptive technology - Session Notes]]
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mbi_public
created
Sat, 06 Nov 2010 14:47:51 GMT
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dirkjan
modified
Sat, 06 Nov 2010 14:47:51 GMT
modifier
dirkjan
creator
dirkjan