Features:
* Parcels collected within a 3 hour window. No need to
* Same day delivery
* Parcels are offered twice before dropping of at the nearest drop off point
* 30 warehouses which act as parcel collection points
* Store parcels up to 7 days
* Print labels in advance
* Track and trace
* View invoices on line
* Self employed drivers
* Flexible service at reduced cost

Questions
Situational Question:
* How many events do you serve?
* How many packets do you send per event / per month?
* Where do these events happen?
* Biggest company?


Problem questions:
* What collection times is your current solution provider guarantee?
* What are the current costs?
* Is there always someone available to wait to pickup the parcel?
* What happens if someone is not available?
* How far do you need to travel in this case?
* Within how many days would you have the time to collect a parcel?
* When do these events take place? Are parcels delivered at the right moments for your customers
* Can you explain your label printing process? Do you have an improvement program?

Implication questions:
* What would be the impact of missing a parcel delivery? Do you have an idea of the cost?
* Are you aware of the labor costs involved in the label printing operation?
bag
sales_public
created
Fri, 10 Jun 2011 17:04:39 GMT
creator
dirkjan
modified
Fri, 10 Jun 2011 17:04:39 GMT
modifier
dirkjan
creator
dirkjan