The hardest part of sales is dealing with rejection. In [[How you make the sale]] author Frank McNair gives us the following tips:

# ''Don't take it personally''
## Even though you take everything you have into the sale it is important to remember that i rejection is not likely to be //because of you//
## More likely they //''reject your business proposition''//
# ''Learn what you can from every rejection''
## Try to get to the root cause of the buyers decision
## Remember quadrant 2 of [[The Problem Awareness Grid]]. Make sure that you invest in the relationship and wait.
# ''Play the percentages''
## It is impossible to get a 100% hit rate. Hearing "no" will be more common than hearing "yes"
## Know your hitrate and focus on what you have acomplished.
# ''Remember: they can't hate you. they don't even know you''
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howtomakethesale_public
created
Sun, 12 Jun 2011 14:00:15 GMT
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dirkjan
modified
Sun, 12 Jun 2011 14:00:15 GMT
modifier
dirkjan
tags
How you make the sale
M16
Term
creator
dirkjan