Closed questions are questions that ask for an immediate clear answer. "Yes", "No". Closed questions can be useful when you know the customer and you probe further into his needs taking the lead in the conversation.
bag
howtomakethesale_public
created
Sun, 12 Jun 2011 09:26:07 GMT
creator
dirkjan
modified
Sun, 12 Jun 2011 09:26:07 GMT
modifier
dirkjan
tags
How you make the sale
M16
Term
creator
dirkjan